Frontline Worker Support Groups

HeyPeers Certified Meeting
Hosted By
Madonna A.
Thursday, Sep 21, 2023 | 05:00pm - 06:30pm EDT
12 seats remaining
About this meeting
These meetings are for employees who need support and guidance while experiencing a stressful event or outcome while working on the frontlines (such as abusive behaviors from a patient, parent or customer). Come meet with others who are having similar experiences. In a ‘safe zone’ you will be able to express your thoughts and reactions, learn emotional first aid and helpful ways to deal with these problems, realize and get support and encouragement from others. Register for a meeting today!

About the host
Madonna J. Arsenault, M.Div., CSD, Chaplain, CPSS *Blessings of deep peace be with you; I’m grateful you are here. I come from a long line of indigenous healers, and am a Christian believer. *I’m also a teacher of beautiful things and an encourager of spirit with many years of experience of providing spiritual and emotional care with persons who are our most vulnerable from diverse populations, bringing hope to life. *Credentials: M.Div., Master of Divinity, Hospital Chaplain, Hospice Chaplain, Chaplain and Minister for Volunteers of America, Certified Spiritual Director in private practice, Birth Doula, Trainer/Facilitator Shay Moral Injury Center, VOA, Certified Peer Support Specialist, Clinical Therapeutic Musician, Residential Counselor, and Reiki Master. *Groups where you will find me as a peer supporter: Volunteers of America VOA ReST for First Responders, VOA ReST for Veterans, VOA ReST General, DBSA, DBSA Friends and Family, Pregnancy and Postpartum Care and Support, Hey Ladies Growing Together: New Moms, Soul Care for Women, Soul Care for All, End-of-Life/Hospice Whole Living Circle One-to-One Life and Wellness Coaching, and Spiritual Direction *During a very difficult time in my life, his saying helped to shift my mindset: “…the unendurable is the beginning of the curve of joy”. It speaks of honoring the present moment with hope, waiting for a turn in circumstances, and lifting the hope with a promise of joy awaiting on the other side of a hard now. In peer support, that’s what we do together in a safe and confidential space of empathetic and compassionate connection. The most important thing for us is to know that we are not alone in the life challenges we are facing. *Please reach out to me here on Hey Peers if you desire to connect for one-to one peer support, spiritual care, emotional support, or life and wellness coaching. Deep peace, Madonna
Motivation for help
I have been to the dark edges of deep sorrow and pain, and I have been brought to a sacred garden of joy and peace. My life is a story full of hope on this journey, and I’ve found that there is healing in the sharing our stories, more importantly, having our stories witnessed and believed is when the power of healing begins to arrive.
Recent reviews
I really appreciate Madonna's experience, time, and wisdom. She is very insightful and gives the information in such a therapeutic manner,
Sep 18, 2023
Madonna was super nice and had really good advice and recommendations. I really appreciate her time and knowledge.
Sep 11, 2023
My leader was Heath. He did an excellent job!
Sep 08, 2023
i think i was with Nancy again this time, and i really like her as a group leader, please assign me to her on a continuing basis. Thanks much, i love this group!
Sep 08, 2023
Madonna, and Heath really have humble hearts
Sep 08, 2023
Great group. Not sure if I can pay fees though
Sep 06, 2023
She is a good peer support leader. I just cannot participate in her new age teaching.
Sep 06, 2023
I think this is my 2nd time with Lori, and I love her strength, humor, warmth, and wisdom! I very much appreciate her double-wisdom of being both a carer for and herself having a bipolar diagnosis. Amazing insight and empathy for both sides of the mental illness family coin. I also really appreciate how she shares the chat links for us to click on of books that have been recommended by both sides as well. Super helpful since there's no chat-copy function. I hope to see Lori again and continue learning more. Thank you for your time and support Lori. <3
Aug 31, 2023
This is my 3rd meeting in a row I think getting placed into Madonna's group? I'm not sure if the breakout groups are automated or not, but I would appreciate a chance to get to know some of the other facilitators! XD As prior, Madonna is a very warm, kind, and gentle presence. I felt like she again did a great job checking on everyone, helping all feel welcome, and keeping the conversation flowing. Even though we can't copy-paste in the chat (very sad!) I think it would help if Madonna typed the chat resources instead of just saying them - she has an accent and we had people from other countries come in, so auditory comprehension could be an issue. Or perhaps having a DBSA page we can refer everyone to with a collection of such resources? Finally, again, Madonna references her own religious beliefs/practices and I find it very jarring. Religious trauma is very common, and fundamentalist Christianity/Catholicism in particular has a very long history of misogyny, oppression, violence, victim-blaming, shame, and abuse. (Not to mention the abusive/cultish mindset of monotheism and believe-in-my-exact-god-or-go-to-hell mindset that encourages predatory conversion/evangelicalism.) As it is such a widespread trauma/oppression, I would be very happy if Madonna is very careful about her wording and stick more to just "spirituality is one possible tool that may or may not be healthy/work for others" rather than suggesting it. The Christian/Catholic religion is infamous literally worldwide - if people are interested, they can easily seek out further groups/information. XD But again, overall it has been very good to be in Madonna's groups and she seems to be gaining confidence and smoothness with running the meetings as well! Thank you for your service and gentle presence, Madonna. <3
Aug 27, 2023
Registration Closed
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Welcome to HeyPeers

Welcome to HeyPeers!

We are glad you are here! At HeyPeers, we truly believe that peer support has healing and restorative power. We have a passion to make peer support easily accessible to everyone, and that starts with you! You are not alone in your journey. You will find others here who will share their stories, listen, and encourage you.

Getting Started!

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Top 3 Tips During a HeyPeers Meeting

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Troubleshooting Technical Issues

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